Jenesis Travel respects your privacy and is committed to protecting your personal information. This policy explains how we collect, use, and safeguard your data.

Information We Collect

We collect information you voluntarily provide through our contact forms and newsletter signup, including your name, email address, phone number, and travel inquiry details. We also collect anonymized usage data through Google Analytics.

How We Use Your Information

Your information is used solely to respond to travel inquiries, send newsletter communications you have opted into, and improve our website experience. We do not sell, rent, or share your personal information with third parties for marketing purposes.

Cookies

This website uses essential cookies for functionality and analytics cookies (Google Analytics 4, Microsoft Clarity) to understand how visitors use our site. Analytics data is used to improve user experience and is subject to the privacy policies of each respective provider.

Microsoft Clarity

We partner with Microsoft Clarity and Microsoft Advertising to capture how you use and interact with our website through behavioural metrics, heatmaps, and session replay to improve and market our products and services. Website usage data is captured using first and third-party cookies and other tracking technologies to determine the popularity of services and online activity. Additionally, we use this information for site optimisation, fraud and security purposes, and advertising. For more information about how Microsoft collects and uses your data, visit the Microsoft Privacy Statement.

Third-Party Services

When you book through our affiliate partners (Expedia, Agoda, Trip.com, Klook), your data is subject to their respective privacy policies. We encourage you to review their policies before completing any booking.

Your Rights

You may request access to, correction of, or deletion of your personal data at any time by contacting us at jenesis@jenesistravel.com. You may also unsubscribe from our newsletter at any time using the link provided in each email.

Data Security

We implement appropriate security measures to protect your personal information. All data transmission is encrypted via SSL/TLS. We never store payment information directly.

Contact

For privacy-related inquiries, contact us at jenesis@jenesistravel.com.

Last updated: March 2026